Offshore talent and AI,
managed from Japan.
Delivery teams in Vietnam and Indonesia, AI agents that keep legacy systems alive, and software built on our own operations floor. MAXART keeps your back office running.
Vietnam · Indonesia
to pilot
one task
Three ways we keep work moving
People, systems and tools. Operations stall for one of these three reasons. Each service stands on its own.
Global BPODEDICATED OFFSHORE TEAM
Japanese-speaking teams in Vietnam and Indonesia handle your recurring work, with a project manager in Japan owning quality and deadlines.
Read more →
AI ModernizationLEGACY SYSTEMS
We attach AI agents to the systems you cannot stop, automating the manual work around them. A staged alternative to a full rebuild.
Read more →
Our SaaS ProductBUILT IN-HOUSE
Only the tools our own delivery teams kept using every day made it into the product. Setup and data migration are handled by our BPO team.
Read more →Not outsourcing. A managed team.
Offshore work fails when instructions cross the border unfinished. We shape the work in Japan first.
A Japanese project manager designs the workflow, translates and structures instructions, checks output and manages deadlines. You never coordinate with the offshore team directly.
Recruitment cost, training time and turnover risk become a monthly fee you can scale up or down as workload changes.
We do not build a large structure on day one. Confirm the results on a small scope first, then widen it.
Vietnam and Indonesia sit two hours behind Japan. Work sent in the morning can come back the same day.
From first call to pilot in 2–4 weeks
We never go straight to full operation. Start small, confirm the results, then widen the scope.
We listen to your current bottlenecks and volume. No prepared scope required.
We identify what can move offshore and estimate the hours it would free up.
We write the working procedure and quality checklist, then select the staff.
We start on a small scope and adjust the procedure every week.
Monthly improvement proposals, with scope and headcount growing step by step.
Our BPO business operates as GENBA Global
The full task list, pricing detail and case studies live on the GENBA Global site.
A dedicated delivery team
in Vietnam and Indonesia.
Business process work, IT maintenance, QA and localization, combined into one continuously managed team. If you would rather talk now, contact MAXART directly.
Frequently asked questions
Do your staff speak Japanese?
How do you handle data security?
Is there a minimum contract or headcount?
We have not defined the scope yet.
What does it cost?
Which time zone do you work in?
Company profile
Get in touch
We reply within two business days. You can also reach us on WhatsApp.